
Collapsible content
Shipping Information
National Archives Store aims to dispatch orders within 5 business days (excluding weekends and public holidays).
We charge a flat rate of $15.00 for shipping on all orders.
We ship with Australia Post and will send a notification and tracking number when your order is dispatched.
We ship all over Australia, but do not offer international shipping.
Returns & Refunds
National Archives Store will provide a refund or replacement if an item is damaged or faulty. We will provide an exchange or store credit for change of mind in some circumstances.
To request a refund or exchange, contact us at shop@naa.gov.au or on 02 6212 3600.